To Our Staff, Residents, Clients and Partners:
At Summit Estate, we are dedicated to the overall health, well-being, and safety of our residential and outpatient clients, employees, and community. We have kept ourselves well-informed about the current outbreak of COVID-19 (Coronavirus). We monitor and work diligently to abide by interim guidelines set forth by the CDC. Currently, we are following their guidelines in regards to assessment, isolation, treatment, and admission to our facility to reduce the chance of infection and spread of COVID-19. Every day we closely monitor any changes in locations and protocols posted by the CDC.
In accordance with the most conservative public health recommendations, effective March 23, 2020, we will transition our Outpatient Programs to a ”remote only status” (see paragraphs #3 and #4 below). Our response to COV-19 is to be proactive. We are therefore adopting the set of strict guidelines issued by the CDC for Healthcare Facilities for Residential Location. The changes will last until the CDC pronounces this Healthcare Emergency over.
Summit Estate is implementing these changes to safeguard the health and well being of both our remote staff and on-site staff, since as a result less of us will physically interact with any fewer other people than now.
Summit Estate Outpatient Programs will operate as usual during the week of March 16 – 20. At the same time, we will provide more information and education to all of our Outpatient Facility clients on how to use “Zoom for Healthcare,” a HIPAA compliant teletherapy system that will allow us to remotely provide the same highly effective individual and group therapy clients are accustomed to receiving from Summit Estate Recovery Center.
Beginning March 23rd the Outpatient facility staff will begin working remotely. We welcome your feedback as we interact over the coming weeks to ensure that client experience doesn’t skip a beat.
At the same time, our Residential location will continue to function as we are adopting strict guidelines issued by the CDC and CMS for Healthcare Facilities like ours. We care about our community deeply and want to ensure that all clients and staff remain as safe and healthy as possible.
In addition, Summit Estate will extend the offer to use our remote telehealth meeting capabilities to our Alumni group and to the “Agnostics Anonymous” meeting participants at no cost to these groups.
We will continue to assess the situation and will be in touch with regard to any additional or future changes.
Thank you for your ongoing support and patience in a challenging time. We are a strong community and although we may not be physically together at this time, we still bond in our connection and relationships with each other.
Finally, I am happy to make personal time with any staff, clients or partners who would like to better understand our perceived urgency around this issue and the actions we’ve taken.